Rescue Ready FAQs

The following groups will be considered:

• Beneficiaries of the SHC’s AED Scheme: Those who received either a Cardiac Science G3 or G5 AED.
• Churches and Places of Worship: Including church groups and other religious institutions.
• Community Groups: Any local community organisation.
• Sports and Activities Clubs: Groups focused on sports or other physical activities.
• Local Societies and Clubs: Various local interest groups.
• Resident Associations: Organisations representing local residents.

Your group must Be a non-profit organisation, CIC, social enterprise, or charity.

Your group must have a suitable venue – or be prepared to travel to the Pulse Training centre. (Continue reading the FAQs for further details on venues).

Rescue Ready is a new initiative and as such we are currently aiming it at smaller local community groups and clubs, who are lesser supported and less established.  Larger national or regional groups (such as the Women’s Institute, Brownies, Scouts etc) are currently not eligible.

You can apply via our online application form:

https://www.sussexheartcharity.org/rescue-ready-application-form/

If you have any issues with the application form – please contact us.

Please note:

Acceptance is not guaranteed – all applications are reviewed to determine eligibility based on our criteria and the information you have provided on the application form.  Please provide as much detail as possible on the form.

Each session has 10 – 14 spaces available.

A minimum of 10 people is required per session.

The maximum number of attendees is 14. This limit is to ensure the trainer can deliver the session efficiently and safely.

If you think your group will have too many or not enough attendees, please continue reading the FAQs for your options.

Yes – if you are confident that you can get 10 – 14 attendees you can submit an application form.  You do not need to have the final names/numbers confirmed before applying.

If your application is approved, you can then book your slot once you know you have enough attendees to fill a session.

Each group can book one session only.

For larger groups, we would encourage members to pass on the knowledge they learn at a session to other group members. We may be able to offer you a further session in the future – please contact us to discuss.

For groups (such as parish councils) who are sourcing attendees from their wider community or for groups such as community centres (who are the base for a collection of groups) please contact the SHC to discuss the possibility of booking more than one session.

If you don’t have enough people to fill a session, there are a few options:

1. You can organise sharing a session with another eligible group from your community, or you can invite other members of your community (this can include your friends and family) to join your session – this should all be arranged by you independently and a session can be booked once you have enough attendees.
2. You are willing to share a session with another group and are flexible with when and where the session is held. The SHC may be able to combine groups with similar circumstances but there is no guarantee.
3. You are willing to pay the shortfall.  If the minimum number of attendees is not met, you or your group will be responsible for covering the shortfall at a rate of £20 per missing participant.

Please note: Rescue Ready is a community project we would always encourage you to find members of your community to join your session, rather than having an undersubscribed session.

Your venue must:

• Have adequate floor space, chairs etc.
• Be a public building – with a private space reserved only for the training.
• Comply with health and safety standards and regulations.
• Be available to the Pulse trainer for set up before the start of the session.

Please note:

The venue cannot be a residential house, flat etc.

Yes – the training can be done at the Pulse training centre.

(You would need to organise your own transportation)

Successful applicants will be notified by the SHC via email.

We aim to contact you within 14 working days.

All sessions must be booked online via the TryBooking website.  This is a secure booking platform.

Once your application has been successful, we will send you email confirmation. This email will have details of how to book a slot – and will include a link that will take you to the TryBooking booking page. On this page you will be able to select a session from the available scheduled slots.

You do not need to provide a final list of names / numbers when booking a session – with your booking you have secured the slot for up to 14 people. On the day of the session, Pulse will take a register of attendees, no info needs to be submitted beforehand.

Sessions are scheduled for the last Friday and Saturday of each month.

There will be three sessions on Fridays and two on Saturdays, held at the following times:

Fridays:

• Morning: 9:00 AM to 11:00 AM
• Midday: 12:00 PM to 2:00 PM
• Afternoon: 3:00 PM to 5:00 PM

Saturdays:

• Morning: 10:00 AM to 12:00 PM
• Afternoon: 1:00 PM to 3:00 PM

If the scheduled dates/ times are not suitable for your group, please contact the SHC to discuss the possibility of arranging an alternative date.

Please note: Alternative dates or times cannot be guaranteed and are subject to the availability of the Pulse trainers.

Rescue Ready is suitable for anyone who would like to learn essential first aid skills – no previous knowledge is required.

Please be aware that people with mobility issues might not be able to participate in all the practical elements of the session. However, we want Rescue Ready to benefit as many people as possible, therefore it is up to you to judge if the course will be suitable for all members of your group.

No – the sessions are suitable for all ages.

Children under 10 years old need to be accompanied by a parent or guardian.

Once you have booked your slot you will receive an email confirmation from TryBooking. This will include two PDF attachments – your receipt and ticket.

We pass your booking details onto Pulse South Coast (who provide the trainer). Ahead of your session, Pulse will get in touch with you to confirm all the details for the session.

If you have any questions regarding the delivery of your session, please contact Pulse

https://pulsesouthcoast.co.uk/

Each session will be approximately 2hrs (this is flexible) – and will include a Q&A session at the end.

Any breaks can be arranged with the instructor on the day.

The sessions are run by Pulse South Coast.

https://pulsesouthcoast.co.uk/

Pulse are an award-winning company based in Sussex. Their training sessions are delivered by experienced frontline ambulance staff, including skilled paramedics who bring real-world knowledge and expertise to every session. This ensures the sessions are not only theoretically robust but also grounded in practical, hands-on experience.

Pulse South Coast Ltd,

Bentley Wildfowl,

Harveys Lane,

Ringmer,

BN8 5AF

Please note:

On occasion Pulse may use a separate venue, this will be advised on the course booking.

Yes – they have a dedicated car park that is approximately a 300m walk to the training venue.

There is no cost to use this parking.

Yes – but Pulse require a 48hrs cancellation notice period.

Please contact the SHC and Pulse to cancel a session.

Pulse contact info:

01825 372637

https://pulsesouthcoast.co.uk/

Yes – but this is subject to availability.

Please contact Pulse directly to check availability / re-book.

Pulse contact info:

01825 372637

https://pulsesouthcoast.co.uk/

Please contact Jake at Pulse:

01825 372637

Please note:

Please do not contact SHC on the day of your session. The sessions are run by Pulse, and they will be available to help on the day.

You will learn the following skills:

• Assessing and responding to emergencies
• CPR techniques
• Safe and effective use of AEDs (defibrillators)

Please refer the ‘Why First Aid is important’ section on the SHC website to see why this will benefit you and your community.

Every attendee will receive a participation certificate.

After your session we will confirm the names of the attendees, and the certificates will be posted out to you.

Please note: Rescue Ready is designed to boost confidence and provide essential lifesaving skills – no formal or accredited qualifications will be awarded, and it does not qualify you as a workplace first aider.

On submitting an application form an applicant has to supply their contact information – they will be our main contact, and no personal information is required for any of the other attendees.

On the day of the session, Pulse will take a register for which we just ask for the full name of each attendee.  This is just for our records and so we can provide certificates of participation for all attendees.

All sessions are delivered in English, you must have a basic understanding of the English language to attend.

No – all sessions are face to face.

Casual / comfortable clothing is advised.

Please contact the SHC to check your options.

We are keen for Rescue Ready to benefit as many people as possible and will help you attend a session if possible.

For general enquires about Rescue Ready, please contact the Sussex Heart Charity:

01273 523026

Or use the contact form below.

We are funded entirely by donations and would really appreciate your support. You can help the charity by donating or fundraising – please see the website for info on how to donate, future events and fundraising ideas.

For further information please contact us:

01273 523026

Or complete the ‘Contact Us’ form below.