It is your responsibility to read and understand the following T&Cs before submitting your application
Eligibility Criteria
The following groups will be considered:
- Beneficiaries of the SHC’s AED Scheme: those who received either a Cardiac Science G3 or G5 AED.
- Churches and Places of Worship: including church groups and other religious institutions.
- Community Groups: any local community organisation.
- Sports and Activities Clubs: groups focused on sports or other physical activities.
- Local Societies and Clubs: various local interest groups.
- Resident Associations or a group of local residents
- Organisations representing local residents: such as parish or local councils
Your group must be one of the following:
- Non-profit organisation
- CIC
- Social enterprise
- Charity
Please note: Rescue Ready is currently being aimed at smaller local community groups and clubs, who are lesser supported and less established. Larger national or regional groups (such as the Women’s Institute, Brownies, Scouts etc) are currently not eligible.
Programme Scope
Rescue Ready is an introductory familiarisation session and does not provide officially recognised first aid certification, accredited qualification or guided learning hours.
Participants will receive a qualification for awareness only. Each participant will receive a certificate of participation if the appropriate information is supplied.
Programme Delivery & Governance
Rescue Ready is a Sussex Heart Charity (SHC) programme and is delivered in accordance with SHC’s established structure, standards and governance.
The content, format and delivery of sessions are standardised to ensure consistency, safety and quality.
While SHC aims to make sessions as inclusive and accessible as reasonably possible, Rescue Ready is delivered as a standardised awareness session and may not be suitable for all specific or bespoke requirements.
Any requests to adapt, amend or co-deliver the programme must be agreed in advance by SHC. SHC reserves the right to decline requests that fall outside the scope of the programme or that do not align with its governance, delivery model or charitable objectives.
Participant Suitability
Rescue Ready sessions follow a structured set lesson plan. Reasonable adjustments will be made where possible – these will be discussed on a case by case basis. Although we won’t be able to accommodate all needs, we will do our best to ensure as many people can participate as possible. Any special requirements or requests must be declared on the application form.
Please be aware that people with mobility issues might not be able to participate in all the practical elements of the session. However, participants can still benefit from the demonstration aspects of the session. It is therefore your responsibility to judge if the course will be suitable for all members of your group.
There are no age restrictions – Rescue Ready is suitable for all ages.
Children under 10 years old must be accompanied by a parent or guardian.
Venue Suitability
Your group must have a suitable venue or be prepared to travel to the Pulse Training centre.
It is the responsibility of the applicant or the affiliated group to ensure a venue meets the following criteria:
- The venue cannot be a residential space (such as a private house or flat)
- The venue must be a public building – with a designated space specifically reserved for the training.
- The venue must have adequate floor space, chairs etc.
- The venue must comply with health and safety standards and regulations.
- The venue must be available to the Pulse trainer for set up before the start of the session.
Individual Participation
Individuals who want to take part in a session but a not member of a group should contact the SHC to discuss their options.
Every effort will be made to either:
- Accommodate you at a pre-booked session in your area
- Organise a session in your area
The SHC cannot guarantee either option will be available.
Application Process
By submitting the application, the applicant confirms that they have read and understood these Terms & Conditions and will ensure that all participants are made aware of and agree to them prior to attending the session.
Incomplete or inaccurate forms will not be considered – please provide as much information as possible on the application form.
Once an application has been submitted it will be reviewed by the SHC in accordance with SHC eligibility criteria – acceptance is not guaranteed.
The SHC aims to notify all successful applicants via email within 14 working days.
Declaration Agreement
By submitting the application, you (the group organiser) confirm that you have read and understood the Rescue Ready Terms & Conditions, including the liability waiver. You also confirm that you have informed all participants in your group about these terms and that they understand that their participation is at their own risk. The organisers are not responsible for any personal injury, loss, or theft during the session.
Booking a Session
Sessions are scheduled for the last Friday and Saturday of each month. (please refer to the FAQs for further information on the available timeslots). Sessions must be booked online via the Try Booking platform. Successful applicants will be sent a link to access the booking page.
If the scheduled sessions are not suitable for your group, please note this on your application. The SHC and Pulse will make every effort to accommodate your preferred date and time requests. This is subject to Pulse’s availability and alternative options may be offered.
Rescheduling a Session
If you need to reschedule a session, please do this with as much notice as possible and no later than 48hs before the start of the session.
Pulse require a 48-hour cancellation notice period. If a session is rescheduled with less than 48 hours’ notice, the applicant or affiliated group could be responsible for the £240 cancellation fee. This fee is payable to the Sussex Heart Charity (SHC) to cover costs incurred.
If you need to reschedule a session less than 48hrs before your session, please contact Pulse directly.
Cancellations
If you wish to cancel a session, please do this with as much notice as possible.
Pulse require a 48-hour notice period for any session cancellations. If a session is cancelled with less than 48 hours’ notice, the applicant or affiliated group will be responsible for the £240 cancellation fee. This fee is payable to the Sussex Heart Charity (SHC) to cover costs incurred.
If you need to cancel a session with less than 48hrs notice, please contact Pulse directly.
Unforeseen circumstances
In the event that Pulse have to make changes to a session or reschedule a session, Pulse will endeavour to give the applicant as much notice as possible and will make every effort to ensure that the session can be rescheduled.
In this case, the applicant or affiliated group will not be liable for any cancellation fees.
Service Provider
The sessions are run by Pulse South Coast Ltd.
Pulse South Coast are an award-winning provider of first aid courses. Pulse have created a bespoke set lesson plan for Rescue Ready sessions. All sessions are delivered by experienced medical professionals.
Contact Information
All contact details can be found in the FAQs.
For general enquires regarding Rescue Ready or your session please contact the SHC. Please note that the SHC is only available on weekdays during regular business hours.
On the day of your session, or for questions regarding the arrangements for the day of your session, please contract Pulse South Coast directly.
Please do not contact the SHC on the day of your session.
Commitment to Attendance
A minimum of ten (10) participants are required per session. If this is number if not met, it is the responsibility of the applicant or the affiliated community, organisation, group or society to cover the financial shortfall. This is at a rate of £20 per missing participant.
This fee is payable to the Sussex Heart Charity (SHC).
A maximum of fourteen (14) participants is permitted per session. This limit is to ensure the trainer can deliver the session efficiently and safely.
Personal Responsibility
Participants must follow all instructions provided by the trainer during the Rescue Ready session.
Participants must behave in a considerate, respectful manner and conduct themselves in a way that ensures the safety of themselves and others.
Participants must dress appropriately. The session will include practical elements and casual / comfortable clothing, and footwear is advised.
Participants are encouraged to complete the post course feedback questionnaire. SHC will email the applicant once the course has been completed.
Liability
Participants take part in Rescue Ready sessions at their own risk. While all reasonable care is taken to ensure a safe environment, the organisers accept no responsibility for personal loss or theft. Nothing in these terms excludes liability for death or personal injury caused by negligence.
Data Protection & Confidentiality
The personal information of the applicant will be used for the purpose of assessing the application, registering for Rescue Ready and receiving related communications.
Pulse will take an attendance register on the day of the session – only names need to be provided. No further personal information is required or will be asked for.
Unless specifically requested not to, we retain the right to take photographs for marketing purposes.
Commitment to SHC
Groups are encouraged to support and promote the work of the Sussex Heart Charity where possible.